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Hearing Aid Repairs and Troubleshooting

A hearing instrument specialist is troubleshooting a pair of hearing aids in need of repair.

In the last 10 years, the technology that powers hearing aids has advanced leaps and bounds, making it easier than ever to connect with the world around you. As impressive as they are, however, they can suffer faults and issues from time to time. The technology inside your device is very small and complex, after all.

Here, we’re going to look at some common issues that can affect hearing aids, how to troubleshoot them, how to prevent them, and what to do when you need help repairing them.

Troubleshooting your hearing aid

Depending on the issue you’re having with the hearing aid, there are a few steps you can follow to see if you can’t fix the problem yourself, or if you need the help of your hearing instrument specialist. Some of the common problems are as follows:

  • The hearing produces no sound or is too quiet: First, check the microphone opening or sound outlet for blockages and clean any that is there away. Make sure that the hearing aid is turned on, that a fresh battery is inside, and that it’s facing the right way up. Turn up the volume on the hearing aid and try toggling between different programs and memories. Replace the battery with another, and if none of that works, get in touch with your hearing instrument specialist.
  • The hearing aid produces a distorted or weird sound: Take out the batteries to see if there are any signs of wear or corrosion and replace them if so. Then look at the battery contacts, the metal pins inside the battery compartment. Wipe them clean with a dry clean cloth and see if they’re aligned properly so that the battery makes contact with them when placed inside. Lastly, try adjusting the program or memory. If none of the above works, your hearing instrument specialist may be able to help.
  • The hearing is producing feedback, a high, whistling sound: First, try removing them and fitting them again. Turn down the volume to see if that fixes the whistling. If it does, your hearing instrument specialist may be able to program them to fix it. Earwax can cause feedback, too, so consider arranging a professional cleaning.

Regardless of the issue, turning the hearing aid on and off, adjusting the volume, checking and replacing the battery, and ensuring that the hearing aid is clean (including the tubing) can resolve a wide range of issues. If none of that helps, then your hearing instrument specialist may be able to make the fix that you need, instead.

Preventing common issues

Besides the troubleshooting tips mentioned above, you can prevent some of the more common issues by ensuring you take proper care of your hearing aids. Follow some of the maintenance and upkeep tips below:

  • Clean your hearing aid regularly: Earwax, dirt, and debris can clog up parts of the hearing aid. They can also cause moisture to build, which can both affect the complex circuitry and erode the battery inside. Clean the device every day using a clean, dry cloth or a hearing aid cleaning kit.
  • Keep your ears clean: Earwax can become a significant problem for hearing aids. Unfortunately, those who wear hearing aids are likely to experience more earwax build-ups than others. Arranging a regular professional cleaning can ensure that your hearing aids aren’t constantly getting clogged up.
  • Ensure they’re kept dry: As mentioned, exposure to moisture can be very detrimental to your hearing aids. Besides cleaning them of debris and earwax, you should make sure that you don’t leave your hearing aids in humid areas, such as the bathroom. You can also get a hearing aid dehumidifier, providing a cool, dry place to store them when you’re not wearing them.

What if I can’t fix them?

If you’re having trouble with troubleshooting and restoring your hearing aid to its regular effectiveness, then don’t worry. Your hearing instrument specialist could be just the help that you need. These specialists are equipped to resolve a variety of the most common issues that can get in the way of using your hearing aid.

Many fixes can be made in a single appointment, but if you need a replacement part they don’t have on offer or if the problem is more complicated, your audiologist can get in touch with the manufacturer for more help and may even be able to provide a temporary replacement.

Find out what your hearing instrument specialists can do for you by getting in touch with The Hearing Aid Specialists of the Carolinas. You can reach our Burlington office at 336-226-4202, our Asheville office at 828-298-9174, our Kernersville office at 336-993-6887, our Hendersonville office at 828-696-4862, and our Winston-Salem office at 336-377-3715.